Effective September, 2013

This Privacy Policy applies to the information that is gathered through Luciabay.com and is intended to let you know what information we collect, how we collect it, and under what circumstances we use it. Your privacy is important to us and we recognize the need to protect the personal information that you disclose, such as your name, email address, street address, city, state, zip code, phone, comments, suggestions and/or other such information.  If you do not agree to the Terms of this Policy, please do not use Lucia Bay’s Website.

COLLECTION AND USE OF INFORMATION

By looking at how our users choose to use this site, we are able to collect information that can be used in the future for creating a more enjoyable experience and efficient use of Lucia Bay’s website for our customers.  It also helps us gain feedback on our specific products and what you as our customer are wanting.

USE OF PERSONAL INFORMATION

Personal Information such as your name, street address, city, state, zip code, phone, e-mail address, suggestions, comments and/or other such information, as well as financial information, such as account or credit card numbers will be necessary to provide for processing, shipping and billing purposes.

Your personal information may be included in our internal database system should you submit comments, suggestions or choose to enter any of our promotional contests. This information may be used to reply to your emails, questions, comments and suggestions and notify you if you have been selected as a winner of a contest. In addition, this information may be used to provide customer support.  As well, we may send correspondences to the e-mail you provide to us, which may include new products, announcements and information about us. Any financial information that we collect will be used to bill you for product orders and shipping (if applicable). We respect you privacy! Your information will never be disclosed to third parties except when it is necessary for the fulfillment of your order. Under no circumstances will your personal information be sold to a third party.

Should you choose to not receive this information, you may choose to Opt-Out by contacting us at info@luciabay.com.

USE OF ANONYMOUS INFORMATION

Through your use of our Website, we may also gather certain information that does not identify you individually ("Anonymous Information"). We collect and store certain information automatically whenever you interact with our Website. For example, we collect your IP address, location and browser information every time you visit Luciabay.com. We also collect information regarding customer traffic patterns and site usage. This information is used to analyze and improve our Website to give you the best online Lucia Bay experience possible.

USE OF COOKIES

Cookies are pieces of information that are placed on an individual’s computer hard drive to enable the individual to more easily communicate and interact with our Site. Using cookie technology, we track your click path through our Site. Though this information does not identify you personally, we may use it to help customize your visit to our Site. We may also use cookies to record how many times a user has visited our Site and what pages the user has accessed. You may, however, disallow receiving cookies at any time through your web browser. It is not our intention to use cookies to retrieve information that is unrelated to our Site or your interaction with our Site.

LINKS TO OTHER WEBSITES

Our Website may contain links to other websites. Our Privacy Policy does not apply to the practices of other websites and Lucia Bay is not responsible for the actions and privacy policies of third parties. We encourage you to read the privacy policies of each website that you visit.

CHILDREN'S POLICY

In accordance with the Children's Online Privacy Protection Act, we will not knowingly collect any information from children under the age of 13. If you are under 13, please have your parents enter their information when personal information is required.

QUESTIONS REGARDING THIS PRIVACY POLICY    

We’re here to help you. Any questions about this Privacy Policy or the practices of this Site, can be directed to info@Luciabay.com